With EPS and Styrofoam, damp material is by far the most common cause of rough cut surfaces. The hot wire evaporates the trapped moisture suddenly – the resulting steam bubbles leave an irregular rough surface. This cannot be resolved with any setting. Solution: allow the block to dry sufficiently. Allow freshly produced EPS blocks at least 48 hours to dry, and longer for blocks that have been stored in damp conditions. A simple test: cut a thin slice and observe the cut surface – if it steams slightly, the material is still too damp.